Privacy Policy

/Privacy Policy
Privacy Policy 2017-10-12T16:12:05+00:00

Just in case you were wondering, here’s how your information is used when you sign up to receive information.

What information do we collect?

We collect information from you when you subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name and e-mail address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)

To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

No financial transactions take place directly through the website; these are all routed through PayPal and your details are not stored in any way by The Serenity Centre

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits.

Cookies in use on this site:

name typical content purpose typical expiry
PHPSESSID randomly generated text tracks user from one page to the next while on this website so the website can function properly (allows users to make purchases etc.) when browser is closed
viewed_cookie_policy yes/no cookie control permission 1 year
fbm_ domain information ( 1 year
wc_session_cookie_ randomly generated text woo commerce tracking essential for e-commerce functionality 2 days
woocommerce_recently_viewed encoded list of recently viewed products used for ‘recently viewed’ lists when the browser session expires (usually when the browser is closed)
wordpress_ & wordpress_logged_in_ username and encrypted password if a user has an account and is logged in, this stores their credentials 2 weeks
wordpress_test_cookie WP+Cookie+check WordPress test cookie to check if cookies are functioning on the clients browser when the browser session expires (usually when the browser is closed)
wp-settings- & wp-settings-time- settings and numbers WordPress (see here for more information) 1 year
_ga user id (randomly generated numbers) Google Analytics (anonymous website statistics, see here for more information) user id 2 years
__utma, __utmb, __utmc, __utmz, __utmv user tracking data Google Analytics (anonymous website statistics, see here for more information) 30 minutes to 2 years


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

This policy was last modified on 29 December 2013

Treatments by Therapists at The Serenity Centre

Each therapist offering treatments at The Serenity Centre does so as a sole trader or limited company, not as an employee of The Serenity Centre. If you have any complaints regarding your treatment please contact your therapist directly. The Serenity Centre is not responsible for your treatment or for any problems arising from treatment. Each therapist is a member of a trade body and as such is fully qualified and insured to practice.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

The Serenity Centre
8a Montpellier Street
N Yorkshire HG1 2TQ
01423 567383